FAQ
Your questions, clear answers.
Access to Unifête, how your guests take part, and memories after the celebration.
Pilot access
Who can join the pilot couples?
Planning your wedding and interested in using Unifête? You can send a request. Access is available to selected pilot couples; requesting access does not automatically create an account.
What is included for free?
Software access is free for selected pilot couples during this launch phase. No payment card is required to apply. Paid sales have not opened yet.
What happens after I apply?
We receive your wedding details and contact information, then get back to you about the next steps. Access arrangements are shared during that exchange; immediate activation is not promised.
Do we have to book a demonstration?
No. A presentation with our team is optional. It is a chance to ask questions, but applying for pilot access does not require an appointment.
Free software access for selected couples. Optional demonstration.
For your guests
Do guests need to install an app?
No. Guests open the link you share in their browser, on a phone, tablet or computer. There is no app to download.
How do guests take part?
You share your invitation and wedding information. Guests can answer the questionnaire and contribute memories through the spaces you make available to them.
What about someone without digital access?
Arrange a phone call or use paper to share the information and collect their reply. A digital tool does not replace that personal contact.
Memories and data
Who can access our memories?
Access depends on the links you share and the spaces concerned. Only share your links with invited people, and contact us if you have a concern about access.
How long is content kept?
Access and retention terms are set out in the documents that apply to your offer. We do not promise unlimited storage. Contact the team to confirm how to retrieve your content and how long it is kept.
Help
Where can we get help?
Our team can help explain how Unifête works and the terms of pilot access. Use the Contact page to tell us what you need.